Terms and Conditions

By accessing, browsing and/or using www.selfcare.bsnl.co.in you agree to the following terms. This page contains the terms and conditions concerning your use of the BSNL website. By accessing this site, you agree to be bound by the following terms and conditions. These shall apply in conjunction with Customer Agreement Form or any other document signed by yourself.

1. Bharat Sanchar Nigam Limited(hereinafter termed as "BSNL") shall use reasonable endeavours to check the accuracy of the information published on its site. BSNL and any other BSNL product or service name referred to on the www.bsnl.co.in website are trade marks of BSNL.

2. Content (information, communications, images and sounds contained on or available through www.selfcare.bsnl.co.in) is provided by BSNL, its affiliates, independent content providers and third parties. The contents of www.selfcare.bsnl.co.in are copyright © BSNL its affiliates, independent content providers or third parties. All rights reserved. The contents of www.selfcare.bsnl.co.in cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without the prior written permission of BSNL. You agree that the material and content contained within or provided by www.selfcare.bsnl.co.in is for your own personal use only and may not be used for commercial purposes or distributed commercially.

3. BSNL will use its reasonable endeavours to maintain www.selfcare.bsnl.co.in in a fully operating condition. It is not responsible for the results of any defects that exist in www.selfcare.bsnl.co.in. You should not assume that www.selfcare.bsnl.co.in or its content is error free or that it will be suitable for the particular purposes that you have in mind when using it. BSNL reserves the right to make subsequent changes to it, and services may be modified, supplemented or withdrawn.

4. It is a condition of us allowing you access to the information on www.selfcare.bsnl.co.in that you accept we will not be liable for any action you take relying on the information on www.selfcare.bsnl.co.in. BSNL will not be liable if your use of materials or information from www.selfcare.bsnl.co.in results in the need for servicing, repair or correction of equipment or data, you assume any costs relating to the above. BSNL reserves the right to charge for access to certain information on www.selfcare.bsnl.co.in. BSNL will inform you where a charge will be incurred by you for accessing certain services or information on www.selfcare.bsnl.co.in.

5. If your PC does not support relevant technology including but not limited to encryption you may not be able to use certain services or access certain information on www.selfcare.bsnl.co.in.

6. You may not mirror any material contained on www.selfcare.bsnl.co.in on any other server without the prior written consent of BSNL. Any unauthorised use of the contents of www.selfcare.bsnl.co.in either under this clause or clause 4 above may be in breach of copyright laws or trademark laws.

7. You acknowledge that BSNL has no control over and excludes all liability for any material on the Internet which can be accessed by using www.selfcare.bsnl.co.in. Neither can we be deemed to have endorsed the content.

8. By submitting any material to us via the www.selfcare.bsnl.co.in website, via email or otherwise, you do so in the knowledge that BSNL may copy, modify, distribute or create a derivative work from that content in any form. You warrant that the material is fit for publication and agree to indemnify us if any third party takes action against us in relation to the material that you submit. You warrant that you believe BSNL may publish the material you submit and/or make use of it or any concepts described in it in our products or services without liability and you agree not to take action against us in relation to it.

9. In a few areas of www.selfcare.bsnl.co.in. we may ask you to provide personal information that will enable us to use the information you provide us with to keep you informed of our latest products and services after your visit to www.selfcare.bsnl.co.in. The personal information will be used in accordance with our online privacy policy.

10. You agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance, or inconvenience, whether to BSNL or any of its customers or users of www.selfcare.bsnl.co.in by any means. You also agree not to use www.selfcare.bsnl.co.in to transmit or post any material which is defamatory, offensive or obscene or menacing character or which may in our judgement cause nuisance, annoyance, inconvenience to BSNL, or any other person or which is illegal. You will not use www.selfcare.bsnl.co.in such that you would cause the whole or part of www.selfcare.bsnl.co.in to be interrupted, damaged, rendered less efficient or impaired in any way.

11. The service is accessed via the World Wide Web which is independent of www.selfcare.bsnl.co.in and BSNL. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. BSNL have no responsibility for any information or service obtained by you on the World Wide Web.

12. BSNL does not accept responsibility for any defects that may exist or for any costs, loss of profits, loss of data or consequential losses arising from your use of, or inability to use or access or a failure, suspension or withdrawal of all or part of the service at any time. BSNL excludes all liability whether in contract, tort (including liability for negligence) or otherwise for the accuracy, suitability, quality or completeness of any information and the value and integrity of goods and services offered by third parties over www.selfcare.bsnl.co.in. You acknowledge that we have no control over and we exclude all liability for any material on the World Wide Web, which can be accessed by using www.selfcare.bsnl.co.in.

13. We may suspend or vary the whole or any part of the service offered on www.selfcare.bsnl.co.in for any reason, at any time at our sole discretion.

14. This BSNL (“BSNL and its subsidiaries”) website may contain links to other web sites ("Linked Sites"). The Linked Sites are not under the control of BSNL and BSNL is not responsible for the contents of any Linked Sites, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.
BSNL is providing these links to you only for convenience purpose, and the inclusion of any link does not imply endorsement by us of the site or any association with its products or services or operators or owners including the legal heirs or assigns thereof. BSNL makes no representations or warranties, express or implied, concerning any products, services or information found on any linked websites.
BSNL is not responsible for any errors, omissions or representations on any of our pages or on any links on any of their pages. The users are requested to verify the accuracy of all information on their own before undertaking any reliance.

15. BSNL reserve the right to vary the terms of this contract from time to time, such variations becoming effective immediately upon posting of the varied Legal Statement on www.selfcare.bsnl.co.in. By continuing to use www.selfcare.bsnl.co.in you will be deemed to accept such variation.